FAQ

E Masani ona Fesiligia FESILI

O le a le tuutuuga Tupe totogi?

Talia T / T, Paypal, Western Union, MoneyGram ma Alibaba Fefaatauaiga Assurance.etc.

How long is the warranty for each machine?

SEC-E9/Beta/SEC-M10 has 1 year warrenty, while Alpha has 2-year warranty.

O le a lou tulaga o le faaooina atu?

We usually ship sample machine via DHL/UPS. If you would like to ship via air or sea, we can accept as well.

O le a lou tulaga o le teuina?

E masani lava, tatou te teuina tatou oloa i Standard solomuli afifi ma cartons enaena.

Le a le umi e te auina atu o le poloaiga e totogi?

1-3 working days after payment is done.

Pe e te tofotofoina lou oloa uma i luma o le faaooina atu?

1) Ioe, ua tatou maua le 100% suesuega i luma o le faaooina

2). a ua matua oloa uma Tulaga siaki i le fale teu oloa i luma o tuupusaina, e aofia ai le tofotofoina o le masini ma le siakiina o aofaiga soa;

3). o le a lelei teu oloa uma i luma o vaa.

Can you produce machines according to customer's concept?

Yes, we accept the OEM project and our R&D team have rice experience for the customize machine

Faapefea ona e faia o tatou pisinisi umi ma sootaga lelei?

1. Tatou te tausia lelei le lelei ma le tau faatauva ina ia mautinoa manuia ai lo tatou tagata e faaaogāina auaunaga;
2. Tatou te faaaloalo uma tagata e faaaogāina auaunaga ma o tatou uo ma tatou faia ma le faamaoni pisinisi ma faatasi ma i latou e faia ni uo, e tusa lava po o fea ua latou o mai mai.