SEC-E9 Maintaenance Instruction

How to keep SEC-E9 in good condition to serve longer time? These tips are what we collected and summerized from many after-sales support cases.


The Power Supply

SEC-E9 can only operate normally under DC24V/5A , if the supply voltage is greater than DC24V, the unit may be damaged due to overvoltage; at low voltage, it will cause reduced motor output, resulting a incorrect positioning of the movement and insufficient cutting efforts.


The Cutter

Please change the cutter regularly, and be sure to use Kukai original cutter. This is very important.


Correct Cutting Speed

The material of the key blanks affects the cutter’s cutting performance. Please choose the cutting speed according to the key blank hardness, this help you keep the lifetime of the cutter.


Good protection

Please don’t beat or pound the machine, don’t place the machine in rain or snow, either.


Key Blanks

Before cutting a key, please do check whether the key blank is standard. If the key blank itself is flawed, it may not able to achieve the desired results.


Tips for maintenance and repair:

#1. Clean

In order to extend the service life of E9 meanwhile maintain the accuracy of the machine, you should always do a good job of cleaning, just removing the debris above the decoder, the cutter, the clamps and the debris tray when every key blank side done.


#2. Parts

Always check the fasterning parts – screws and nuts, whether loose or not.


#3. Accuracy

When the machine can’t be calibrated, or cutting a key is not accurate, please contact the after-sales staff to replace the damaged parts or help you adjust incorrect positioning parts timely


#4. Working Environment

Do not expose the tablet to sunlight. Once the tablet is exposed to the sun for too long, the temperature will increase and the lamp in the screen will be aging accelerated, this will greatly reduce the useful life of your tablet, and the tablet may even be exploded.


#5. Regular Checking

We suggest to check the performance status of the machine every month and to clean the machine deeply.


#6. Correct Repair Operation

You must conduct repair work under the guidance of our support team, you can’t disassemble the machine privately. Please do remember to unplug the power plug when you doing the maintenance.

Post time: Dec-05-2017